Terms & Conditions

1. Acceptance of Terms

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site.

2. Use of Site

You may use our Site for lawful purposes only and in accordance with these Terms. You agree not to:

• Use our Site in any way that violates any applicable laws or regulations
• Engage in any activity that could interfere with or disrupt the operation of our Site
• Attempt to gain unauthorised access to any part of our Site

3. Intellectual Property

All content on our Site, including text, images, logos, and trademarks, is owned by Esscents LDN or our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written consent.

4. Product Information

We make every effort to ensure that the information about our products on our Site is accurate and up to date. However, we do not guarantee the accuracy, completeness, or reliability of this information. Prices and availability are subject to change without notice.

5. Orders and Payments

By placing an order through our Site, you confirm that you are at least the age of majority in your country or region of residence. You agree to provide accurate and complete information for all purchases. Payment for orders is due at the time of purchase.

payment options:

• Credit/Debit Cards:
  We accept all major credit and debit cards through our secure payment processor, Stripe, which ensures your payment information is encrypted and protected.
• Cash on Delivery (COD):
  COD is available for selected regions.

6. Shipping and Returns

Please refer to our Returns & Refunds policy for details on shipping, refunds, and returns.

7. Limitation of Liability

To the fullest extent permitted by law, Esscents LDN shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Site or any products purchased through our Site.

8. Indemnification

You agree to indemnify and hold harmless Esscents LDN, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising out of or related to your use of our Site or any violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. By continuing to use our Site after any changes, you agree to be bound by the revised Terms.

11. Contact us

If you have any questions or concerns about these Terms, please contact us at info@esscentsldn.co.uk