PRIVACY POLICY

Esscents LDN is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose the personal information you provide when you visit our website Esscents LDN (https://esscentsldn.co.uk) and use our services.

1. information we collect

We may collect personal information from you when you interact with our Site or use our services, including:

• Contact information: (such as your name, email address, mailing address, and phone number)
• Payment information: (such as credit card details)
• Order history
• Preferences and interests
• Other information you provide voluntarily

2. how we use your information

We may use the personal information collected for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your orders and account
• To provide customer support and respond to inquiries
• To personalize your experience on our Site
• To send you promotional emails and offers (you can opt-out at any time)
• To improve our products, services, and marketing efforts
• To comply with legal obligations

3. information sharing and disclosure

We will only share your personal information with third parties under the following circumstances:

• With service providers who assist us in operating our business (e.g., payment processors, shipping carriers)
• With your consent or at your direction
• When required by law or to protect our rights, property, or safety

4. data security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take precautions when sharing personal information online.

5. third-party links

Our Site may include links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party websites.

6. changes to this privacy policy

We may update this Privacy Policy from time to time by posting the revised version on our Site. Please review this policy periodically for any changes.

7. contact us

If you have any questions or concerns about this Privacy Policy, please contact us at info@esscentsldn.co.uk.