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Frequently Asked Questions
Esscents LDN is a luxury brand specialising in designer fragrances. We focus on providing unique and high-quality scents tailored for modern lifestyles.
Esscents LDN products are available for purchase online through our website or at Super Saver Hub, a retail outlet located near the World Trade Centre. If you see the item being sold anywhere, please do contact us as this may be an illegitimate item.
Our fragrances are crafted with premium ingredients, offering long-lasting and distinctive scents that cater to contemporary tastes.
We offer free shipping within the UAE. For international shipping options, please contact us before placing an order and we will provide a shipping quote.
We do not have a standard return or refund policy. However, if an item is found to be faulty, we will examine it and can provide a replacement or refund if we are responsible for the damage.
We do not offer samples, but customers are welcome to use testers available in our store (Super Saver Hub) to try out scents before making a purchase.
Yes! We offer free engraving on our fragrance bottles, allowing you to personalize your purchase.
Follow us on social media for the latest updates on product releases and special events, or subscribe to our newsletter through our website.
We accept all major credit cards, and we can also do Cash On Delivery. We are working on getting Tabby and Tamara introduced so customers can split their payment into installments.
For inquiries or assistance, please email us at info@esscentsldn.co.uk.